Find Your Parrot Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Find Your Parrot (“we”, “us”, “our”) collects, uses, and protects personal information when you use our Services.

1. Information we collect

• Account data (name, email, phone, address).
• Listing details, including uploaded photos and documents.
• Messages and transaction records for safety monitoring.
• Usage analytics such as page views and device information.

2. How we use information

• Provide and improve marketplace functionality.
• Verify seller identity and compliance.
• Detect, prevent, and investigate fraud.
• Communicate service updates and marketing (with opt-out).

3. Sharing

We share information with trusted service providers (hosting, payment processing, identity verification) under contractual safeguards. We may disclose information if required by law or to protect safety.

4. Cookies & tracking

We use cookies for authentication, preferences, and analytics. You can adjust browser settings to refuse cookies; some features may not function properly.

5. Data retention

Account data is retained while your account is active and as necessary to comply with legal obligations. Conversation logs are stored for 12 months.

6. Your rights

You can request access, correction, deletion, or portability of your data by emailing privacy@findyourparrot.com. EU/UK and California residents receive additional statutory rights.

7. Security

We employ encryption, access controls, and regular audits. No system is 100% secure; report suspected issues immediately.

8. Children

Our Services are not directed to individuals under 16. We do not knowingly collect data from children.

9. Changes

We will notify you of material updates to this policy via email or in-app notice.

Contact

Privacy inquiries: privacy@findyourparrot.com.